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Troubleshooting for students

This article is for students. Teachers go here.

Here's how to fix problems yous might have using Classroom.

I signed in equally a educatee and I'1000 a instructor with a Google Workspace for Education account

I can't sign into Classroom

You might be trying to sign in to Classroom with the incorrect account. Check that yous're using the email account connected to Classroom. Y'all sign in to Classroom with one of these accounts:

School account—Also known as a Google Workspace for Educational activity account, this account is prepare up by an accredited school. It looks like you@yourschool.edu.
Personal Google Account—This is prepare upwards by you, or your parent or guardian. Typically you use a personal Google Account outside of a school setting, such as a homeschool. It looks like you@example.com.
Google Workspace business relationship—This is set up past your organization'south administrator. It looks like y'all@yourcompany.com.

Note: You must have an active Net connection to sign in.

If you can't sign in with the correct email account and password, possibly your school's administrator doesn't automatically activate Classroom for new students and users. Ask your instructor.

I forgot my password

If your school uses Google Workspace for Education—Ask your teacher to contact the admin to reset your password.

How do I switch betwixt user accounts?

How practice I sign out?

When you sign out of your account, you sign out from all Google Workspace products on your device.

In Classroom, at the top right, click your photo or Account paradigm .
ClickSign out.

My grade code doesn't piece of work

If your school uses Google Workspace for Education—Ask your teacher to send y'all a new class code. If the new class code doesn't work, inquire your instructor to contact the school'southward admin.
If you lot're a educatee using a personal Google Business relationship outside of a school—Ask your teacher to ship you a new class code.

A form code consists of 6 or 7 alphanumeric characters, for example,hjhmgrk org5gdp1.

Notation: You simply use the class code once to enroll. You don't demand to re-use the form code.

I deleted or forgot my class code

If you lot deleted, lost, or forgot the form code earlier adding yourself to a class, ask your instructor to resend the lawmaking or set a new one.

Notation: Y'all just utilise the form code one time to join the class. Y'all are so enrolled in the class and you don't need to re-apply the code once more.

I deleted my grade invitation

If y'all lose your class invitation before you added yourself to a class, ask your teacher to resend the class invitation.

Note: Yous only use the class invitation in one case to enroll. You don't need to re-apply the course invitation again.

I unenrolled from a form and desire to re-enroll

If yous accidentally unenrolled from a course, ask your instructor to resend you a course lawmaking or invitation.

How do I create a class?

If your school uses Google Workspace for Education—Students tin can't create classes.
If you're a student using a personal Google Account outside of a school—Meet Create a class.

I can't postal service a comment

Your teacher turned off posting for that class. Enquire your instructor for more than information.

How do I undelete a post?

You can't undelete a mail service. However, your teacher can see all your deleted posts.

I can't send or receive email

If your school uses Google Workspace for Education—Your school's admin might have turned off Gmail for students. Ask your instructor to contact the admin.
If you're a student using a personal Google Account exterior of a schoolhouse—Become to Gmail Help.

The Turn in button doesn't piece of work

If you lot get an error message when you lot click Turn in, allow your teacher know.

If yous tin can't plow in an attachment assigned to you, try these steps:

To relieve whatever work y'all did in the attachment, re-create and paste your work into a blank document.
In the Classroom assignment, on the attachment, click Remove Make a copy.
Click the new zipper.
Paste any saved work into the new file.
Click Turn in.

I didn't get an zipper from my teacher

If you didn't become an attachment your instructor assigned, permit your teacher know.

For information about attachments assigned to y'all, read Plow in an consignment.

How do I change the linguistic communication in Classroom?

Y'all change the preferred language for your Google Account. For details, see Change linguistic communication to change the language on calculator and mobile devices.